Our Services
Support Coordination (Level 2)
Plan Navigation: Help you understand your NDIS plan, budget, and the NDIS portal.
Provider Connection: Find and connect you with suitable NDIS, community, and mainstream service providers.
Service Management: Set up service agreements, manage bookings, and arrange schedules.
Budget Monitoring: Track plan spending to ensure maximum value and adherence to budget.
Goal Achievement: Work collaboratively to achieve goals, build skills, and foster independence.
Reporting: Document progress and provide reports for NDIS reviews.
-Supporting Agency, Plan & Self Managed NDIS Participants.
Social Work (AASW Registered)
Holistic Support: Using a Bio-psycho-social-spiritual (BPSS) and values driven framework to address root causes, not just symptoms.
Empowerment: Work with you to explore solutions, build skills, increase motivation and engagement, improve resilience and find deeper fulfilment.
Service connection: Support you to access other health, community, financial, or legal supports.
Advocacy: Help with forms, applications, or understanding your rights.
-Supporting Plan Managed & Self-Managed NDIS Participants, non recipients of NDIS also welcome.
Our Team
Natalie Cignarella
Natalie Cignarella
Natalie Cignarella
Education/Training:
- Master of Social Work (2018)
- Bachelor of Social Science (2008)
- Positive Behaviour Support Training (2021)
Work Experience:
- Direct Support Worker
- Positive Behaviour Support
- Community Health Social Worker
Leia Douglas
Natalie Cignarella
Natalie Cignarella
Leia brings a wealth of experience in her role as a Support Coordinator, drawing from over 18 years working as an Executive Assistant and Disability Support Worker, she is known for her active listening and genuine commitment to understanding the unique needs of her clients.
She aims to empower individuals by helping them navigate their p
Leia brings a wealth of experience in her role as a Support Coordinator, drawing from over 18 years working as an Executive Assistant and Disability Support Worker, she is known for her active listening and genuine commitment to understanding the unique needs of her clients.
She aims to empower individuals by helping them navigate their plans, offering tailored strategies to optimize their funding and achieve their personal goals.